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Q-Xpress Installer Forums > General Category > Q-Xpress Support > Archive > Q-Xpress can't open MTS2 files!
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Author Topic: Q-Xpress can't open MTS2 files!  (Read 7985 times)
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CoNfUsLeD
Guest
« on: July 04, 2006, 03:23:30 PM »
I just downloaded Q-Xpress v1.1.4. When I click on the red Q to download, nothing pops up! At the bottom of the Installer it says "Can't open files.modthesims2.com/qxpress.php?file=325777". Please Help!
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Delphy
Guest
« Reply #1 on: July 04, 2006, 04:07:06 PM »
Please post your debug.log file
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CoNfUsLeD
Guest
« Reply #2 on: July 05, 2006, 04:41:45 PM »
What is a debug.log file? Huh
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Delphy
Guest
« Reply #3 on: July 05, 2006, 09:55:33 PM »
C:\Program Files\ModTheSims2.com\Q-Xpress Installer\debug.log
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CoNfUsLeD
Guest
« Reply #4 on: July 06, 2006, 09:24:25 PM »
Q-Xpress Installer v1.1.4
Detected My Documents folder: C:\Documents and Settings\Rachel\My Documents\EA Games\The Sims 2\Downloads\
Detected Teleport folder: C:\Documents and Settings\Rachel\My Documents\EA Games\The Sims 2\Teleport\
Attempting to clear out temporary folder...
Checking for existence of queue...
Checking for zero length queue...
0 queue items loaded
Checking for existence of history queue...
Checking for zero length queue...
0 history items loaded
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Delphy
Guest
« Reply #5 on: July 06, 2006, 10:47:14 PM »
Please post one from when the problem occurs, not just when you launch the program.
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CoNfUsLeD
Guest
« Reply #6 on: July 07, 2006, 01:33:40 AM »
Q-Xpress Installer v1.1.4
Detected My Documents folder: C:\Documents and Settings\Rachel\My Documents\EA Games\The Sims 2\Downloads\
Detected Teleport folder: C:\Documents and Settings\Rachel\My Documents\EA Games\The Sims 2\Teleport\
Attempting to clear out temporary folder...
Checking for existence of queue...
Checking for zero length queue...
0 queue items loaded
Checking for existence of history queue...
Checking for zero length queue...
0 history items loaded
 Undecided
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CoNfUsLeD
Guest
« Reply #7 on: July 07, 2006, 01:35:08 AM »
I clicked the red Q and then posted the debug.log file. Is that right? Huh
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Delphy
Guest
« Reply #8 on: July 07, 2006, 08:29:10 AM »
Did anything appear in the queue list?
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CoNfUsLeD
Guest
« Reply #9 on: July 07, 2006, 08:06:55 PM »
nope
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Delphy
Guest
« Reply #10 on: July 07, 2006, 09:41:28 PM »
Try uninstalling and reinstalling the program.
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CoNfUsLeD
Guest
« Reply #11 on: July 07, 2006, 09:57:39 PM »
I've already tyried that, but it still doesn't work! Embarrassed
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CoNfUsLeD
Guest
« Reply #12 on: July 10, 2006, 12:28:49 AM »
I don't know what to do!?
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Delphy
Guest
« Reply #13 on: July 10, 2006, 11:58:41 AM »
Using Regedit, please check the following key:

HKEY_CLASSES_ROOT\QXpress\shell\open\command

and also

HKEY_CLASSES_ROOT\QXpress

The former should have the path to your Q-Xpress.exe with a %1 after it in quotes, ie:
C:\Program Files\ModTheSims2.com\Q-Xpress Installer\QXpress.exe "%1"

The latter should have:
(Default) REG_SZ Q-Xpress Installer File
EditFlags REG_DWORD 0x00000002
URL Protocol REG_SZ
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CoNfUsLeD
Guest
« Reply #14 on: July 10, 2006, 03:35:00 PM »
I'm sorry, but what is Regedit?
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